Ecommerce Operations Virtual Assistant

Helping Ecommerce Businesses Manage Product Listings, Research, Dropshipping & Daily Store Operations

I support Shopify, Amazon, and eBay sellers with product listings, SEO optimization, product research, order fulfillment, inventory management, and daily store operationsβ€”helping business owners save time and focus on growth.

Trusted Platforms
Shopify
Amazon
eBay
AutoDS
Google Sheets
ZikAnalytics
Erica Jane Rufino
πŸ›’ Shopify

Product Listing

πŸ“ˆ Product Research

ZIK β€’ Terapeak

πŸ“¦ Order Fulfillment

AutoDS β€’ DSers

Trusted Platforms & Tools

The Ecommerce Tools I Work With

From product research and listing to order fulfillment, these are the platforms I use to keep ecommerce stores organized and running efficiently.

πŸ›’ Platforms & Marketplaces
ShopifyShopify
AmazonAmazon
eBayeBay
WalmartWalmart
PoshmarkPoshmark
EtsyEtsy
πŸ“¦ Supplier & Sourcing Platforms
AutoDSAutoDS
DSersDSers
CJ DropshippingCJ Dropshipping
AlibabaAlibaba
SpocketHomeDepot
πŸ“Š Product Research & Analytics
ZIK AnalyticsZIK Analytics
TerapeakTerapeak
YaballeYaballe
KeepaKeepa
Google TrendsGoogle Trends
🀝 Productivity & Collaboration
ExcelExcel
Google SheetsGoogle Sheets
CanvaCanva
ChatGPTChatGPT
TrelloTrello
AsanaAsana
About Me

More Than Just A Virtual Assistant

I'm the person who handles the busy work so store owners don't have to.

Erica Jane Rufino

Hi, I'm Erica Jane πŸ‘‹

I support Shopify, Amazon, and eBay sellers by managing product listings, processing orders, researching products, and keeping daily store operations organized. My experience includes Shopify product listing, order fulfillment, eBay dropshipping, Amazon product research, and both manual and tool-assisted dropshipping workflows.

Before focusing on ecommerce, I built more than three years of experience in business operations, administrative support, and digital systems. That background taught me how to work with accuracy, stay organized under pressure, and learn new tools quickly.

I enjoy creating organized product catalogs, maintaining accurate listings, and helping online stores run smoothly so business owners can spend more time growing their business.

Shopify Store Management
Product Research
SEO Product Listing
Order Fulfillment
Inventory Management
Dropshipping

3+ Years Combined Experience

Supporting business operations, administration, ecommerce, and digital systems.

My Mission

Help ecommerce businesses save time through organized, reliable backend support.

My Services

Helping Ecommerce Businesses Run Efficiently

Whether you're launching a new store or managing an established ecommerce business, I provide reliable operational support that keeps your products organized, your orders moving, and your business running smoothly.

Shopify Store Management

Maintain products, collections, inventory, pricing, and overall store organization.

  • βœ” Product Setup
  • βœ” Collections
  • βœ” Inventory Updates
  • βœ” Store Maintenance

SEO Product Listing

Create optimized listings that improve visibility and provide customers with clear product information.

  • βœ” SEO Titles
  • βœ” Descriptions
  • βœ” Images
  • βœ” Variants

Product Research

Analyze products, suppliers, competitors, and market demand to identify winning opportunities.

  • βœ” Market Research
  • βœ” Supplier Comparison
  • βœ” Profit Analysis
  • βœ” Trend Research

Order Fulfillment

Process customer orders, coordinate with suppliers, upload tracking numbers, and monitor deliveries.

  • βœ” Supplier Orders
  • βœ” Tracking Upload
  • βœ” Delivery Monitoring

Dropshipping Operations

Manage daily dropshipping workflows using manual and automation tools.

  • βœ” AutoDS
  • βœ” DSers
  • βœ” Supplier Coordination

Amazon & eBay Support

Manage marketplace listings, inventory updates, and backend operations.

  • βœ” Product Updates
  • βœ” Inventory
  • βœ” Marketplace Support
Featured Projects

Real Examples of My Ecommerce Work

These portfolio projects showcase my hands-on experience with Shopify product listing, product research, and ecommerce operations.

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Shopify Google Sheets Canva ChatGPT

Shopify Product Listing

Product Research β†’ Gather Info β†’ Optimize Title β†’ Write Description β†’ Upload Images β†’ Configure Variants β†’ Publish Listing

Created a complete Shopify product listing with SEO-optimized title, description, images, variants, collections, and product organization.

  • SEO Product Title
  • Product Description
  • Variants
  • Collections
  • Product Images
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ZIK Terapeak eBay Sheets Yaballe

Product Research & Market Analysis

Analyze Market Demands β†’ Compare Competitors β†’ Evaluate Suppliers β†’ Profit Calculation β†’ Recommend Product

Compared competitors, suppliers, market demand, and profit margins to identify winning products.

  • Market Analysis
  • Supplier Research
  • Profit Calculation
  • Competitor Analysis
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ZIK Terapeak eBay Sheets

eBay Product Listing & Dropshipping

Product Research β†’ Supplier Sourcing β†’ Analyze Demand β†’ Listing Creation β†’ Optimize Details β†’ Publish Listing

Managed eBay product listing and dropshipping operations with supplier coordination and order sync.

  • Market Analysis
  • Supplier Research
  • Profit Calculation
  • Competitor Analysis
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AutoDS DSers eBay

Order Fulfillment

Order Received β†’ Verify Details β†’ Supplier Purchase β†’ Tracking Upload β†’ Delivery Monitoring β†’ Customer Support

Processed customer orders, purchased from suppliers, uploaded tracking numbers, and monitored delivery.

  • Supplier Purchase
  • Tracking Upload
  • Delivery Monitoring
  • Customer Support
Why Work With Me

More Than Completing Tasks β€” I Help Ecommerce Businesses Stay Organized.

I believe great ecommerce support goes beyond checking off tasks. It means being dependable, organized, and proactive in helping your business operate efficiently every day.

Ecommerce Operations Focus

I specialize in Shopify, eBay, and dropshipping workflows, from product research to order fulfillment.

Process-Driven Workflow

I follow organized workflows for product research, listing creation, supplier sourcing, and order processing to maintain consistency and accuracy.

Research Before Decisions

I use ZIK Analytics, Terapeak, Yaballe, and Google Sheets to evaluate products, suppliers, and profit potential before creating listings.

Quick to Adapt to New SOPs

I quickly adapt to new ecommerce tools and SOPs while maintaining organized and reliable daily operations.

Reliable Support

I strive to become a dependable extension of your ecommerce business.

Continuous Improvement

I continuously improve my skills to stay current with ecommerce platforms and AI tools.

Let's Work Together

Ready to Grow Your Ecommerce Business?

Whether you're looking for help with Shopify store management, product listing, product research, dropshipping, or order fulfillment, I'd be happy to support your business. Let's connect and discuss how I can become a valuable part of your ecommerce team.